NHS Scotland x Glasgow School of Art
I spent a semester studying product design at the Glasgow School of Art during my junior year. One of our major projects surrounded Scotland's National Health Service (NHS) and the experience of women seeking gynecological services. Based on our user research at Kilmarnock's Crosshouse Hospital, we were asked to map and improve the patient's journey through design thinking.
Timeline
Fall 2019
Project Type
Classwork
Skills
Systems mapping
User research
Human-centered design
Service design