NHS Scotland x Glasgow School of Art

I spent a semester studying product design at the Glasgow School of Art during my junior year. One of our major projects surrounded Scotland's National Health Service (NHS) and the experience of women seeking gynecological services. Based on our user research at Kilmarnock's Crosshouse Hospital, we were asked to map and improve the patient's journey through design thinking.

Timeline

Fall 2019

Project Type

Classwork

Skills

Systems mapping

User research

Human-centered design

Service design